This video, evidently depicting an instance of the handling of postage parcels in China, is a must watch for regular online shoppers:
Painful, I know… But it is indeed a serious wake-up call for any one who orders online on a regular basis. While this is not representative of all the services that handle packages, most of which do go out of their way to provide excellent service, it is good to be aware of the existence of the bad apples out there.
One must also understand that the state of the package at the end of its journey is usually determined by the people who handle the packages during transport and the local postal service. While the sender of the parcel is indeed responsible for providing it with sufficient protection, there are some things that are beyond their control.
Just a little food for thought and something to consider before you file a complaint with the online store/sender of your new loot. (^.^)
Also, I would really appreciate it if someone could educate me on the precise differences between EMS and SAL, besides the difference in speeds, such as handling procedures, etc.